Resolved -
This issue has now been resolved and impacted records have been updated. Thank you for your patience
Mar 12, 15:13 EDT
Identified -
Our team has identified the cause of the issue and has a patch coming shortly to resolve this.
Mar 12, 11:53 EDT
Investigating -
We have identified an issue with a small subset of email templates that are populating incorrect data into activated campaign emails. We are investigating to determine the impact and deploy a fix to correct data. In the meantime, we suggest that any scheduled emails be reviewed for accuracy.
Mar 12, 10:38 EDT
Resolved -
The Incident has now been cleared and reporting is resolving as expected.
Mar 2, 11:00 EST
Investigating -
We are currently experiencing an issue accessing reports within the platform, We are working with our 3rd party solution to resolve this as soon as possible.